Words From Rob

Thoughts about writing, tech, and life

Category: Tech

iPhone X

When I talked about the upcoming release of new Apple hardware, I mentioned that I wasn’t sure if I would upgrade my iPhone 7 to the new iPhone X. I’m sure you all knew, as I guess I did too, that writing those words clearly indicated that I would upgrade. And, I did.

I upgraded to the 256GB space gray iPhone X. I didn’t really need 256GB of storage. My iPhone 7 was 128GB and I had used a little over half of that space. While I do plan to take many more photos and even videos, I’m not sure that I’ll need all the extra space. I’d have liked to have been able to get a 128GB iPhone X for $100 less than I paid. Oh well, I’ll suffer through.


I’ve had the iPhone X for just about a month. I didn’t want to jump right in with an initial impressions post, as there were many of those already posted online. Also, in this post, I don’t want to do a super-deep review, as there will be plenty of those as well. These are just some thoughts and impressions about how I’m finding the new iPhone X as compared to my iPhone 7.

The main thing I’ll say is that not only am I impressed with this phone, but I love it! This is my favorite iPhone thus far and I’ll spell out why below.

Set Up

While not the most exciting aspect of a new iPhone, I do want to talk a bit about my setup experience, as there were some hiccups that I didn’t expect. Overall it was a great setup experience. Apple has really put a lot of effort into streamlining the setup process. I used the new Automatic Setup feature. It’s pretty cool. By placing the new iPhone next to the old iPhone during the setup process, the old phone popped up a dialog asking if I wanted to setup the new phone. After saying “yes” I simply held the camera on the iPhone X up to the iPhone 7’s screen and voila, settings such as my iCloud information, WiFi information, and more was transferred. It was so much nicer than having to type all that in myself.

Additionally, there is a new Express Settings option, which consolidates settings for Location, Analytics, and more into a single place. As long as you’re fine with the defaults for those settings (I am), then it’s a single button tap.

That all was great, but some things weren’t so great. Apparently, Apple’s activation servers were overloaded, and I kept getting activation errors. Here I was with my new phone and I couldn’t move past the activation step! Annoyed, I decided to take my dog for a walk. When I returned I was able to activate without seeing the error again.

The other area that did not go smoothly was transferring my Apple Watch to the new phone. During the setup process I was asked if I wanted to transfer my watch to the new phone, and of course I chose “yes.” I expected this to automatically set up my watch with the new phone without any other interaction from me. Unfortunately, that is not how it went.

After replying “yes” to that question, and then finishing the setup, my watch seemed fine. But then I noticed that it was still paired with my old phone. I went to the Apple Watch app on my new phone and it had a screen with a button to allow me to “continue pairing” my watch. That button didn’t do anything. After a couple reboots, I still had the same issue. So, I figured I’d just unpair the watch from my old phone and then pair it to the new one. That also had its share of issues. The unpairing failed with a not-helpful error. But, even so, the watch seemed to be unpaired from the old phone and ready to pair to the new phone. The first pairing attempt with the new phone failed with another error. It took two more tries, with a few reboots of devices in between, to get it to work. In the end, it’s all fine. But what a terrible experience! And worse, I really have no idea what I did to actually get it to finally work.

How It Feels

I’ve mentioned before that I spent some time using an iPhone 7 Plus and thought it was too big. I loved the camera and the larger screen, but the feel in-hand, and the inability to use it one-handed pushed me back to my iPhone 7.

The iPhone X feels perfect. I will say that it feels quite different from the iPhone 7, and I didn’t expect that. I thought it would feel pretty much the same. But, it’s clearly heavier and it feels a bit larger. I definitely notice the fact that it’s a taller phone, even if only by about 1/4 inch. I think that’s largely due to the screen being so much taller so that there is content all the way at the top.

The glass back and stainless steel sides feel great. This phone is less slippery than the iPhone 7, which is nice. I don’t use a case with my phones, as it just makes them too bulky. So, being able to have a better grip on the phone is definitely a plus.

The screen

The larger size of the iPhone X screen is wonderful. It’s been great to have more of the content from mail, web pages, Twitter, Notes, etc. on the screen. When I was using the iPhone 7 Plus, I really enjoyed the larger screen. That was one of the things I missed when I went back to the iPhone 7. The iPhone X is not as wide as the Plus-sized phones, so it’s not quite the same experience. But, for the way I use my phone, the extra height gives me more content without making the device feel too big or unwieldy. It’s just right.

Much has been said about the new OLED display Apple is using in the iPhone X. The new screen is beautiful with great color, excellent resolution, and the screen seems closer to my finger than ever before. But, I don’t think it is that big of a difference from previous screens. I’ve read some accounts that simply gush about the improvement. To them, it seems that adding OLED is the main improvement in the phone. For me, it’s definitely an improvement, but it’s not the main thing.

Battery life

My typical usage of my phone means that I very rarely run out of power in a given day. Still, I have battery anxiety. I know it’s kind of weird, but I always want the longest battery life I can get in a phone, just in case. This is especially true while traveling, when I’ll be using my phone more than usual. Battery life was something I really noticed when I switched from the iPhone 7 Plus back to the iPhone 7. Again, it wasn’t an issue for me, but it increased my anxiety as every day I noticed that I had less battery left in the evening.

I’ve noticed that the iPhone X lasts longer on a charge than the iPhone 7. But, I’ve also observed that it doesn’t last as long as the iPhone 7 Plus. I don’t do the kind of detailed battery measurements you see all over the web. I just use my phone the way I always do, so there is nothing scientific about my results. I will just say that my observations seem to match those of many other people.

I have the most battery anxiety when I’m traveling. I have not taken a trip with the iPhone X yet, so I’m not sure what that will be like regarding battery life. Usually when I’m traveling, the way I use my phone is quite different than my normal day-to-day usage. I do a lot more with my phone: I take more photos, use maps & navigation a lot, look up information, send more messages, etc. I have a trip coming up in February, and look forward to experiencing, and reporting, what I see regarding battery life.


I was amazed at how much was written about Face ID before the iPhone X actually shipped. There was so much conjecture and concern. And no one had even seen or used it yet! I’ve learned over the years to wait to see for myself before making judgement on things like this.

I am blown away by how good Face ID is! It really does just work. While not perfect, Face ID almost always works for me. And on those rare occasions when it doesn’t, I can see why and easily correct the situation. Touch ID was the same, in that it almost always worked as well. Both of these technologies are so good that they change the way you think about security on your phone. They make it so that you can not think about security but still be secure.

Face ID makes the entire process of unlocking the phone so seamless and natural that you forget about it most of the time. This, combined with Raise to Wake, makes using the iPhone X feel faster than ever before. To start using your iPhone X, simply pick it up and swipe up on the lock screen. When you pick it up, it wakes up, and while you’re swiping up on the screen, Face ID is identifying you and unlocking the phone. It’s super-fast and very fluid. It does take a bit of time to get used to using the phone this way. After all, it’s different than how you’d do the same thing using Touch ID. Once you do it a few times, it replaces your old muscle memory and just works. It’s so much more natural.

Apple has also done a great job integrating Face ID into its authentication system so that apps can easily make use of it. Even apps that haven’t been updated to specifically take advantage of Face ID will take advantage of it if they were using Touch ID before. So, any app that you used Touch ID to log into will now use Face ID. This has worked great for me with banking apps, credit card apps, 1Password, and more. And, just as with unlocking the phone, it feels faster than before because you don’t have to do anything. No reaching to place your finger on the sensor. It just happens.

Finally, I’ve noticed a lot more places where my iCloud Keychain passwords are used. These are unlocked seamlessly with Face ID and then filled in, not just on web pages, but also for apps. I realize that this is part of iOS 11 in action, but with Face ID, it just happens with no action required on my part. It’s great.

I guess you can say that I’m blown-away with Face ID. It works well and it improves the overall experience of the phone, not just in unlocking, but also in managing access to private information. It’s a real winner!


Using the iPhone X requires learning some new gestures and unlearning some others. While this is always somewhat annoying while learning, Apple has done a great job reworking the interaction model of the iPhone to feel natural and fluid while removing its main point of user focus: the home button.

At first, like many I imagine, I found myself reaching for the home button to unlock the phone, to return to the home screen, to switch between apps, and all the other things you use that button for. It felt slower to get around the new phone. But it didn’t take long to adapt to the new model: swipes. Swipe up from the bottom to unlock, same for getting to the home screen. Swipe up and hold for a second to switch apps, or just use the side-to-side swipe gesture along the bottom to quickly switch apps.

After a few days of adapting, I was hooked. This feels like the right way to interact with iOS, while switching to my iPad, and back to the home button, feels like the old way. Now that I’m used to the new way, it feel much faster.

One thing I recommend is turning on Reachability. For some reason, this is not on by default, perhaps because many people don’t use it. But given the taller screen, it really makes one-handed use so much easier. You can find this in Settings->General->Accessibility. Once turned on, you can grab the little bar at the bottom of the screen and pull down to pull the entire screen down. This works just like double-tapping the home button on older iPhones. It takes some practice to find the right place to pull down, but once you do it a few times it becomes natural just like the other gestures. Not only does this make it easy to reach things at the top of the screen, it also makes it easier to get to control center. You can even do this from the home screen.

The Notch

When the iPhone X was announced, there was so much negativity about the sensor area at the top of the screen, which has come to be known as the notch. I was intruiged by the design choice but held off having an opinion until I was able to use the phone myself. After a month of use, I have to say, it doesn’t bother me — at all. I might even go so far as to say that I like it.

I really like that the status indicators are in their own distinct area. It makes them easier to glance at, and it makes the content on screen seem more distinct. The black sensor area helps delineate the app area from the system area in my mind, which I think is a good thing.

I do realize that some information is no longer easily visible, and this has bothered some people. Most notable I think are the battery percentage and VPN connectivity. While I understand the battery percentage thing, I long ago turned that off to help reduce my battery anxiety. It really works! I highly recommend it. I also understand the VPN indicator as often you might forget that you’re connected (or not connected).

I do think Apple could easily address these. There is some extra space above the status indicators and with such a high-resolution screen, I could see them adding another row of indicators. Certainly not a lot of things, but to address the two above, I could see a small VPN indicator above the network indicators. And, if someone wants to see battery percentage, maybe the percentage value replaces the battery icon, and then perhaps a smaller battery icon above that. I clearly am not a designer, but I could see some work being done here that would address most of these cases.

Wireless Charging

I was unsure whether I really cared about wireless charging. But, I’ve come to really like this feature. Maybe it’s just my use case, but it makes charging so much easier.

I usually only charge my phone at night before I go to sleep. I almost always read in bed. Since my wife usually doesn’t read in bed, I turn off the lights so I don’t disturb her. Before wireless charging, when I was ready to go to sleep, I had to feel around on my night stand for my charging cable, feel the bottom of my phone with the other hand to find the lightning port, and then try to plug the cable in. It always took a couple tries to do this in the dark.

Now, with wireless charging, I can just put the phone down on the charger, which is very easy to feel on the night stand. It works great. Since I’m charging overnight, I’m not worried about how fast it charges. This has been a great addition to the iPhone.


The camera on the iPhone X, for me, is the most important feature. Each iteration of the iPhone improves the camera in some way but the iPhone X camera upgrade seems like a huge step forward. This change alone makes me very happy that I decided to upgrade to this phone.

I was pretty happy with the camera on my iPhone 7. It took wonderful pictures, especially outdoors. It captured great color and detail. But, as I noted before, I really missed the zoom lens from the iPhone 7 Plus. That was great to have, especially while traveling. Being able to capture shots that matched what my eye saw, as opposed to the wide angle of the regular lens allowed more options in framing and capturing the moment.

Having the dual lens camera system in a phone that almost matches the size of the iPhone 7 is perfect for me. I am once again able to choose wide angle or telephoto, depending on the situation. I’m thrilled with the results I’ve gotten thus far. Pictures of the far-off mountains look great using the zoom lens. It’s also great for getting close-ups for things that aren’t off in the distance. While I haven’t traveled with the iPhone X yet, I can’t wait for my next trip where I will really put the camera through its paces.

I expected to be happy to have the zoom lens again, but I was not expecting how much better this phone is for low-light photos. There is a huge difference between the iPhone 7 and the iPhone X. I have taken several shots both indoors and outdoors, with no flash, and can’t believe how much better the iPhone X is. Outdoor shots taken at night, that before would have been blurry, now look amazing. For example, we recently attended our town’s Christmas Tree lighting ceremony. Last year, I took pictures of the tree with my iPhone 7, and all of them were blurred and not really usable. This year, however, all of the photos I took came out clear, vibrant, and looked great. The difference was stunning. Indoors I find the same thing. I took several shots of my son during a recent dinner, and without flash, the photos all had great color and clarity. Again, a big step up from similar shots on the iPhone 7.

Finally, during that same dinner, I took a couple shots using Portrait Mode. I was amazed at the results. The backgrounds were nicely blurred, the portrait was well-lit and natural. I also used the new Portrait Lighting effects and was really happy with the results. It’s amazing what these little cameras are capable of. I have a lot more experimenting to do, but so far, I’m very happy with the camera.


I ended up writing a lot of words for “not a review.” It’s easy for me to say that I’m extremely happy with the iPhone X. And while every new iPhone I’ve had has become the best iPhone I’ve owned, the iPhone X does so in a dramatically bigger way. The removal of the home button and addition of Face ID has changed the device significantly. It’s much more natural and fluid to use in every way. The wireless charging, while not game-changing, really improves my experience every single day. And the camera…wow. Just wow. I can’t believe how much better it is than just a generation ago. As I noted above, each new iPhone improves the camera, but to me, none have ever been this dramatic. The iPhone X is a winner.

Vacation, Apple Watch and Relaxation

I recently spent almost three weeks in Hawaii. This was my first opportunity to take my new cellular Apple Watch Series 3 on a trip and see how it performed. I have to say, I’m pretty impressed. I upgraded from the original Apple Watch and wondered if I would notice any meaningful difference. Well, I did!

First, a quick note on how I use my watch. First and foremost, it’s a watch so I check the time and date. I probably do this more than I need to, but I have a terrible time remembering the date and day of week. I get notifications, which I really like. It’s so nice not to have to pull out my phone when some app or person is vying for my attention. I check the weather and stock market information. I use the timer when I’m cooking. I use Apple Pay when I can. I try to fill my rings every day. I track workouts. And when I’m driving, I really like the taps on my wrist to alert me of upcoming turns.

The first thing I noticed about my new watch is that the battery life is vastly superior to the original. There were several days where I was out and about exploring and really didn’t use my watch that much and would have 75% battery remaining before going to bed. My old watch, while not bad, would usually be around 30% with similar usage. Even on the days where I used the watch more, I was amazed at just how much more battery life I would get.

I was quite curious about the usefulness of the cellular connection. I’ve always hated taking my phone to the beach because no matter how hard I tried, I’d end up getting sand all over it. And sand is not good for the screen. I would always come away with a scratch or two. But, I didn’t want to be out of touch, so I would grudgingly take the phone knowing I’d have that issue.

On this trip, at the beach and pool, I left my phone behind. It was really amazing to be lying on the beach and receive a message from my son. It was also pretty cool to look across the water, wonder how far away the next island was, and ask Siri on my watch to tell me. Not only did she give me the information, but the watch displayed a nice map with my current location and the location of the island.

Since the original Apple Watch was not made for swimming, I’ve never had the luxury of just not worrying about my watch near water. With the new watch, it was wonderful to be able to jump in the water, swim for a while, all while being able to receive calls and texts, as well as other notifications. I can see that the cellular connection is a major addition to an already very useful watch.

The biggest thing I noticed by leaving my phone behind was how much more I relaxed. Why? Because I didn’t have the internet with me (not really). In the past I’ve always had my phone with me and I would use it to read Twitter and Facebook, scan emails, etc. while relaxing at the beach. This time, with no phone along, I simply sat quietly with my thoughts. I haven’t really done this in a very long time. Sitting on the beach, listening to the waves roll up, hearing the birds, and letting the sun warm me, with no other distractions, was wonderful. I was able to focus my mind on something without distraction. I was also able to let my mind wander as I enjoyed the environment. This was the best part of this whole experience. It reminded me of a time long ago, before we had cell phones, pocket computers, and the like. I used to sit and think for long stretches back then. As technology has invaded more of my life, I find that I rarely do that now. I grab my phone or iPad and check the news or social media as a way to break boredom. But here’s the thing, I’m remembering that boredom can actually be a great way to solve problems, come up with new ideas, or simply relax. I am so glad that this trip, and the Apple Watch, helped remind me of that.

New Apple Gear

I watched the Apple special event last week, even though there were so many leaks that I didn’t expect very many surprises. To me, one of the great things about Apple’s events is the story they tell and how they show their hardware and software working together in ways that solve problems for real people. So, while knowing (or at least, having a very good idea) of the hardware and some of features that were going to be a announced, I was excited to hear what Apple had to say about it all.


Apple announced new iPhones, Apple Watches, and a new AppleTV. This was an update event with no new product categories announced. Apple showed an evolution of several of their products. While many are calling the iPhone X a revolutionary product, to me, it’s also just an evolution over what came before. All the updates look great. More on those below.

I was very impressed, even touched, with how Tim Cook opened the event and dedicated the Steve Jobs Theater at Apple’s new corporate campus, Apple Park. It was a wonderful tribute to Steve Jobs and his legacy. And, it was a great reminder about how Apple approaches product development, focusing on creating great products that customers love. I know there are many who are quite cynical about Apple and other large companies, believing that their only purpose is to take our money. Certainly, Apple is in the business of making money. But, having followed this company for many, many years, as well as working at its main competitor for a couple decades, I can tell you that money is not the only, nor even the main, focus of this company. I truly believe that they want to make great products first, and that they care about what their customers think about those products. All those years at Microsoft, it was very rarely the same. There are major differences in the products these companies produce and the way people feel about them.


iPhone 8

Apple announced some solid updates to the iPhone line. I expected the mainstream phones to be called iPhone 7S and iPhone 7S Plus. Instead we got iPhone 8 and iPhone 8 Plus. I believe this is because they changed the body of the phone by adding a glass back. All past “S” models kept the same body and focused only on internals. These new iPhones follow a familiar update history: many updated components making the device clearly better than its predecessor. The main updates, in my mind, are (as always) the cameras, wireless charging, and the updated displays.

The iPhone has become the most used camera in the world. Each new generation of iPhone improves on the camera in various ways, but until the iPhone 8 is released and put through its paces, we won’t know exactly what these improvements mean for picture quality. I can’t wait to see.

Wireless charging is an interesting feature to add. Android phones have offered this feature for some time. For me, this is not a killer feature and not a reason to upgrade. I’m sure it will be nice to simply lay your phone down on the (not included) power mat and have it charge. But I’ve never found it that difficult to plug my devices in. I can even do it in the dark! Still, this will appeal to a lot of people. And, when Apple ships is own AirPower mat next year, with the ability to charge your phone, Apple Watch, and AirPods all at the same time, that may well change my mind.

Apple hasn’t told us very much about the new screens on the iPhone 8. They’ve added True Tone, a feature they first introduced on the iPad Pro. This feature uses a sensor to match the colors of the screen to the ambient lighting conditions. It sounds kind of hokey, but it really makes a big difference. When I first got my iPad Pro, I coudn’t believe how much better the screen looked. And, when reading on my iPad, if I pick up my phone, the difference in screen color is amazing.

iPhone X & Cameras

The iPhone X looks like a fantastic phone. The design is stunning and I’m sure it’s much better in person. It has a beautiful large screen, great new cameras, and a new way to unlock the phone using your face. While I think it’s a great phone with amazing updates over previous iPhones, I do think Apple is over-hyping it a bit. It still seems evolutionary to me. Oh, it’s certainly more evolutionary than the iPhone 8, and more so than any previous year’s new models. It’s just that Apple makes it sound as if this is a groundbreaking new product, and I don’t think it is. It’s a better iPhone. And I am excited about it and where Apple is taking smartphones.

There are a lot of great new features in the iPhone X, but I want to focus on one: photography. I’ve loved photography for a long time. Years ago I wanted to learn more about photography. I bought a DSLR, took a photography class and really got into the whole process. I loved it. I would spend time around town taking photos. I took my DSLR, along with tripod and various lenses & filters, on vacation a few times and loved setting up shots and capturing our adventures. What I didn’t love was lugging all that equipment around. I also didn’t love that when I wanted to take a picture, that involved getting the camera out of my over-full backpack, maybe changing the lens, maybe setting up the tripod, taking off the lens cover, and then framing the shot and capturing it. And once all that was done, I had to do the reverse and put all that equipment away. Oh, and then there’s the process required to get the photos onto my other devices. I got a lot of great pictures but the entire process felt too heavy and too slow.

A couple years ago I decided that perhaps the iPhone had a good enough camera that I didn’t need to lug my DSLR around anymore. I figured I’d try to live with my iPhone as my only camera on several trips and see what happened. If I really missed being able to zoom way in on something, use a tripod, or use some filter, I’d revert to taking my big camera. Guess what? I have not missed my big camera. Sure, there have been a few times where I would have liked to have it. For example, we recently took a three week trip to the UK and drove around the country. There were a couple times that having that big camera would have allowed some pretty spectacular shots. Instead though, I was able to pull out my iPhone at a moment’s notice, snap a shot, and continue on. I would not have wanted to carry around all that extra equipment just for those few times.

Returning from that trip and reviewing the hundreds of photos I took put it all in perspective for me. I had a lot of great photos. I actually enjoyed that trip more without my DSLR. I was more present, able to move quickly to capture something, and then continue on. I could easily view, edit, and share my photos instantly, no matter where I was. It was clear: I was done with the big camera for good. I have not used it in over two years.

All that leads me to iPhone cameras. Shortly before the trip to the UK I bought the iPhone 7 Plus. Since I was giving up my DSLR, I wanted the best phone camera I could have. The camera in the iPhone 7 Plus was amazing. I loved having the optical 2x zoom and it really captured stunning photographs. But, that phone is so big! It didn’t bother me too much while on the trip, as I was always wearing pants that had pretty big pockets. But, when we got home and I started wearing normal jeans again, it became a bother. It didn’t fit well in my pockets, was uncomfortable when sitting down, and I was noticing how difficult it was (for me) to use one-handed. One night I picked up my wife’s iPhone 7 and was reminded of how much better that size felt in my hand. I guess I had forgotten how perfect that size is for me. I had had the iPhone 6 and the iPhone 6S prior to the iPhone 7 Plus, and was ready to go back to that size. It was an agonizing decision as I really didn’t want to give up that camera. But in the end comfort and day-to-day use won out.

Now, with the iPhone X, maybe I can have a comfortable size with the best camera. The phone is only a little larger than the existing iPhone 7. The cameras sound awesome. Not only does the phone still have two cameras, allowing for a 2x optical zoom and portrait mode, but both cameras have optical image stabilization. This means clearer zoom shots, better portrait shots, and overall better low-light pictures. There are myriad other updates to the camera as well, that suggest some amazing new possibilities. The iPhone X is going to be an awesome camera!

There are many other new features in the iPhone X: a new OLED high-resolution screen that is edge-to-edge, True Tone, Qi charging, and many of the same features found in the iPhone 8. And, of course, there is FaceID to unlock the phone. There is much to digest and I’ll talk more about these things in a future post.

Apple Watch

Apple announced the Apple Watch Series 3. The biggest news here is that Apple Watch gets cellular connectivity. There’s also a new processor that is 70% faster than the series 2, which allows Siri to finally talk on your watch! The new watch also has a built-in altimeter. The series 3 is available in both cellular and non-cellular versions.

I have an original Apple Watch and love it. When I first got it I wasn’t sure what I would end up using most. After almost three years of ownership, the main things I do are: check the time, weather, and date, get notifications, track workouts and fill my rings, and use ApplePay. I don’t really use apps on the watch per-se. Of course, some apps provide richer notifications, which I like, but I don’t spend any appreciable time using the watch with apps in the way I do on my phone. It’s really a way to get quick information, whether the time or to see who is messaging me. I’ve worn a watch since I was a kid and this watch really has become indispensable as a way to get information quickly.

I think the addition of cellular to Apple Watch is the main draw for the new watch. While I don’t see this as replacing an iPhone in any way, there are a couple scenarios where I think this will be a huge new feature: workouts, running out for quick errands, and those times you just forget to grab your phone. All of these situations will become better because you can stay connected and not worry about being able to be reached.

Apple TV

Apple also announced the new Apple TV 4K, which supports 4K resolution with high dynamic range (HDR). HDR in particular will provide a greatly improved picture for movies and television with its ability to show more colors and higher contrast. I think the biggest surprise here is that Apple is upgrading movies & television shows you’ve purchased to 4K for no charge. And, the price going forward for that content will be the same that we’ve been paying for HD content. I think this is a big win for 4K content and will help drive adoption.

What Will I do?

Every year Apple releases great updates to some set of their products. And every year I struggle with what to do. Since I retired I’ve been living a more frugal life. My wife and I downsized homes (quite a major downsize), got rid of a very large number of our possessions, and have focused on traveling and living a simpler life.

So, what does that mean for buying new technology? We have a simple test, or rule, we try to apply to help us overcome the desire to just always upgrade: is there some meaningful feature or benefit that we really will use? I know that it’s easy to construct a yes answer to that question in almost any circumstance. But we really try to stick to that

For example, earlier this year when Apple released the new 10.5″ iPad Pro, we both looked at it and asked that question. I decided to upgrade because I was moving away from my Mac and going to be writing. Spending all my computing time writing on the iPad lead me to want a larger screen for the work I’d be doing. My wife, on the other hand, did not upgrade her 9.7″ iPad Pro. She loves it and uses it for almost all her computing needs. But she didn’t see a compelling upgrade. She also has a MacBook Air that is seven years old. She’s held off upgrading that for the same reason: for what she needs, it’s perfectly suited.

That said, we have decided that we will be buying some new products this year. We both are getting new Apple Watches. The scenarios I mention above are ones that we both run into. Always being connected will be a great feature for both of us. I’m also looking forward to being able to swim with my watch, since we spend a good deal of time visiting family in Florida every year.

We are also buying an Apple TV 4K. We use our Apple TV all the time. We don’t have cable (another one of our downsizing decisions) so NetFlix, Hulu, and iTunes provide a lot of what we watch. When we moved, we had an old rear-projection big-screen television that we used for movies. That would not fit in our new, smaller place, so we bought a new 4K television. I’m looking forward to seeing what 4K and HDR will mean for picture quality.

I usually upgrade phones every year. As always, there is no real need to upgrade. My iPhone 7 works perfectly and I love it. It’s the best phone that I’ve ever owned. But each year, the call of the camera is the thing that eventually leads me to getting the new phone. This year is even harder to resist, because I know I can get back to the plus-sized camera without having to get a plus-sized phone. I’m not sure yet if I’ll upgrade, but I have a month or so to decide. My wife has already decided that she is not upgrading her iPhone 7. She loves it and doesn’t see any new features that are compelling enough for her to make the switch.

As some of this new equipment arrives, I’ll update you with my impressions. Until then, I hope this post gave you a high-level overview of what’s coming from Apple.

Hurricanes, Nerves, and Technology

As hurricane Irma heads toward Florida, my wife and I are worried. We both have family living there and they’ve all decided to stay during the hurricane. We’re concerned about how they will fare during and after the storm. We feel so helpless because we’re on the west coast of the US and aren’t there to help them. However, it’s been amazing how technology has been able to help us feel just a little less helpless.

There is so much our families need to do in order to get ready: stock up on food & water, make sure they have gasoline for their generators and vehicles, put up storm shutters and cover windows & doors, remove possible projectiles from the house and yard, as well as help their friends and neighbors. That is more than enough to keep them all busy morning and night.

In addition to all that work, there is a lot of information that is not only useful, but essential, to have in order to be prepared for such a major event. So, my wife and I decided that one way we could get involved and help was to become what you might call data providers.

Initially my parents were going to evacuate. They knew the roads were clogged and gasoline was getting hard to find. And, they didn’t know where to go. While they were getting their house ready and packing, my wife and I scoured the internet for hotel rooms. They were filling up fast throughout the region. We found a place outside of Atlanta and booked it for them. Next, we helped them make a travel plan. My parents are not super-tech savvy, but my mother does have an iPhone. She would be driving, so couldn’t be distracted using the phone. We set up Apple’s Find My Friends app to allow us to see where they were at all times and my wife and I installed the app Gas Buddy. We agreed that my father would call us when they were at about half a tank of gas. When he called, we’d be able to see exactly where they were and could use Gas Buddy to find a gas station nearby for them and direct them there. They didn’t have to try to explain to us where they were or drive all over looking for gas.

What an amazing feeling to be able to help in a way that reduced a huge burden from them. And it helped us feel as if we were able to do something! My parents decided against evacuating because the traffic was so bad and the gasoline shortages seemed to getting much worse. They were afraid of getting stuck on the highway in the middle of the storm. I don’t blame them!

Since everyone had decided to stay, we decided to gather and monitor as much information for everyone as we could. While they all continue preparations for hunkering down, we looked at where each family member was staying and what evacuation zone they were in. We made sure they had that information. We are gathering the list of emergency shelters in their areas so those are handy. We are following all the various emergency accounts on twitter and Facebook and are relaying relevant information to them using iMessage. This way they can focus on their preparations and we can get them important information quickly.

While we continue to be nervous about the storm and the safety of our families, technology has helped us stay connected and provide support to our loved ones even though we’re thousands of miles away. Yes, today’s technology can be frustrating and bothersome, but it can also make a huge, positive difference in people’s lives. What a great feeling to use technology for something so important.

Be safe everyone.

Apple Special Event

Apple has announced their next special event. While I’m excited to see what new hardware they’ll unveil, I’m really most excited about the launch of iOS 11, which will likely be a week (or so) later.

I never have installed iOS betas on my personal devices. When I was a developer of course I’d install the betas on my test devices. But, when it comes to the devices I use every day, no way. I’d rather wait until they are released.

I’ve read many articles about the new features in iOS 11 and I’m really looking forward to them, especially all the new iPad goodness. Now that I’ve switched to using an iPad as my only computer, I think those features in particular will make the experience that much better.

I know there have been many, many articles about iOS 11 and the iPad, but I plan to write some of my thoughts once I’ve installed it and used it for a bit. Stay tuned.

Alexa and Cortana: Together?

From Recode: Amazon and Microsoft are working to integrate Alexa and Cortana. Apparently they believe that each assistant has something that the other lacks.

The companies say that each voice assistant has its strengths — features like Microsoft Outlook and Exchange email integration for Cortana and smart-home controls or shopping for Alexa — and that customers of both companies would benefit from an integration.

In order for a user to get to the other assitant’s features, they must first tell their current assistant to “open” the other.

owners of Amazon Echos and other Alexa-powered devices will be able to say: “Alexa, open Cortana” to start querying Microsoft’s voice assistant

This seems like a terrible user experience. The user has to know which assistant is good at which features. And what about areas where the assistants overlap, like search, weather, or reminders? That just seems like a recipe for confusion and a bad experience. I guess it’s not a surprise given that neither company is all that great at user interface design.

If Microsoft really wanted its services to be more widely available to other voice assistants then it would integrate these at the service layer, not the voice assistant layer. In this way, Alexa would just be able to handle requests that Cortana would otherwise handle and the user wouldn’t know, or care, about who was handling what.

Of course, that means users would become even less likely to use Cortana. But does anyone really think this approach will cause more Cortana usage?

I wonder if this is yet another case of team politics playing out at Microsoft. I know I saw a lot this type of strange (and bad) decision when I was there.


As part of my new focus on writing, I’m moving my computing life to an iPad. I’ve used an iPad since it first became available and have always been intrigued by the potential of the device. I think the iPad is at the point where it can fulfill all of my computing needs.

As you probably know by now, I’ve been a geek all my life. I’ve been deeply immersed in technology for decades. I used to love digging into the nitty-gritty of computers and learning about all the ways to tweak settings and personalize things. And, I really liked to dig in and learn the “how and why” of the system. Figuring out the settings, the commands, and why things behaved the way they did was something I relished. I could sit for hours digging into those things. When I switched from Windows to a Mac, learning all about the ways the Mac was different and the new ways to tweak things was a lot of fun for me.

But, as I noted in my post on my change of focus, I’m tired of being so immersed in technology. My desire to dig into the intricacies of a computer system is gone. These days, I just want to use the computer. The need to deal with the system has become frustrating instead of fun.

The last few years of iPad use has been the opposite of frustrating. It has been more about getting things done. I pick it up, do the task I intend, and then set it back down. It’s instantly on, very fast to start the app I need, and very focused. It just works. I find the iPad more enjoyable to use than any other computer I’ve owned. I don’t know exactly what it is, but it feels so personal. Maybe it’s because it is so small that I can carry with me anywhere. Maybe it’s because I can pick it and do something in seconds. Maybe it’s because it seems to become the task at hand instead of just throwing that task in the mix of all the other things going on. I guess it’s really a combination of all those things.

As I make this change I plan to share the journey with you. I’ll talk about what tools I’m using, what’s working well and what’s not. I plan to use the iPad for everything. I believe that inertia is part of what makes changing so difficult. There is a way of working with computers that I’ve learned and honed over the years because that’s just how things worked. In order to truly make the change, I’ll need to learn new ways to do things, and repeat those over and over so that they feel second nature, just as my previous computing life felt. I’m looking forward to it!

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